Data Deletion Request
Last updated: 31 August 2026
You can request deletion of your OMSNex account or of your business / customer-related data stored with OMSNex.
How to request
- Open the Contact form.
- Use the email address of your OMSNex account.
- In the message, clearly write: “Data Deletion Request” and state which account / business data you want deleted.
Verification
For security, we may need to verify account ownership. Data belonging to another person's account will not be deleted without verification.
Retention
Where an applicable legal, security, fraud-prevention or accounting requirement applies, a limited set of records may be retained for the period required. Otherwise, eligible data is removed in line with the verified deletion request.
Connected integrations
If you have connected Meta (Messenger / WhatsApp / Instagram) or TikTok Ads, deleting your account or disconnecting the integration deactivates the stored access token and removes the related integration data held for your workspace.